1. Application
These conditions apply whether a contract has been made verbally or
in
writing.
The hirer acts on behalf of all the passengers travelling on the
vehicles. If the hirer is a company, group, or partnership, an
individual must be named as a responsible person. The hirer is
responsible for the actions and decisions of all the Passengers on
board including any additional costs incurred in performing the
contract, whether or not they actually travel with the party.
Where a copy of these conditions has been given to the hirer at any
time, or the hirer has been advised verbally of all significant
terms,
making a booking will be deemed to signify acceptance of them. Where
a
hirer makes a booking before receiving these conditions and without
being advised verbally of all significant terms, the hirer may cancel
the contract without liability to the operator within 48 hours of
receiving these conditions. Otherwise the hirer will be deemed to
accept these conditions.
We reserve the right to change or amend these terms and conditions
without prior notification and you should check whether they are up
to
date. The company reserves the right to cancel any booking on refund
of
any payment made.
2. Quotations
Quotations are given on the basis of the direct route and on
information provided by the hirer. The route used will be at the
discretion of the company unless it has been particularly specified
by
the hirer in which case it will be clearly shown on the confirmation.
All quotations are given subject to the company having available a
suitable vehicle at the time the hirer accepts the quotation.
Quotations are valid for 28 days unless otherwise notified.
3. Use of the Vehicle
Personal Property
It is the customers responsibility to ensure that when they leave the
vehicle they take with them any persona; property, the company or
employees will not accept liability for any item lost howsoever
caused.
Health and Safety
The health, safety and comfort of our passengers are of paramount
importance and therefore you must abide by the law and use the
seatbelts provided. You should follow directions and requests from
the
driver or other employee of the company in relation to passenger
safety. You should use the emergency exits or equipment provided in
the
event of an emergency. You must not leave your seat nor distract the
driver whilst the vehicle is in motion.
Alcohol and Food
Various laws are in force which prohibits the carriage and use of
alcohol on public service vehicles. It is company policy that no
alcohol, for consumption on the vehicle, is permitted onto the
vehicle.
It is also company policy that no food, for consumption on the
vehicle, is permitted onto the vehicle.
Smoking
The company has a strict NO SMOKING policy on all of our vehicles.
4. Route and Time Variation
General Charges
The company reserves the right to levy additional charges for
additional mileage or time to that agreed. Waiting time is billed
at:
first 15 minutes free thereafter £35 per hour or part thereof.
The vehicle will depart at times agreed by the hirer, and it is the
responsibility of the hirer to account for all passengers at those
times. The company will not accept liability for any losses incurred
by
passengers who fail to follow instructions given by the hirer.
Unless the vehicle is staying with the passengers, the driver will
return at the pre-scheduled time and place and wait for up to 45
minutes. After that time, if no communication has been received from
the hirer, the driver will assume the return trip has been cancelled
and return to base. No refunds will be given in the event that you
fail
to board the vehicle at the pre-scheduled time on either outbound or
inbound journeys.
5. Seating Capacity
The company will, at the time of booking, agree and specify the legal
seating capacity of the vehicle to be supplied. The hirer must not
load
the vehicle beyond this capacity
Disclaimer
Chalfontsminibus does not promise that the Site will be error-free,
uninterrupted, nor that it will provide specific results from use of
the site or any content, search or link on it. The site and its
content
are delivered on an "as-is" and "as-available" basis.
Chalfontsminibus
cannot ensure that pages or files you download from the site will be
free of viruses or contamination or destructive features.
Chalfontsminibus disclaims all warranties, express or
implied, including also
any implied warranties of merchantability and fitness for a
particular
purpose. Chalfontsminibus will not be liable for any damages of any
kind
arising from the use of this site, including without limitation,
direct, indirect, incidental, and punitive and consequential
damages. Chalfontsminibus makes no guarantee of any specific
result from use of
this site.
Page 2
TERMS AND CONDITIONS
Any quoted pick up or journey time are best estimates only Whilst it
uses all reasonable efforts to convey passenger's to their
destinations in the Shortest Possible time Chalfontsminibus shall
have
no liability if the pick up and journey time exceeds any estimate
given
or otherwise exceeds the Clients or the passenger's expectations for
whatever reason nor shall Chalfontsminibus have any other liability
to
the Client of the passenger's in connection with the time at which
the
passengers) reach or fail to reach the destination
Chalfontsminibus shall have no liability for any damage. loss costs,
claims or expenses (whether foreseeable or not) incurred or suffered
by
the Client or the passenger's (other than in respect of death or
personal injury) by virtue of eventualities or occurrences, acts or
omissions Including on the part of the driver outside Of the
reasonable
Control of Chalfontsminibus.
It shall be for the Client and or the Passenger's to ensure that
valuable, unusual or any other items are covered by appropriate
Insurance Chalfontsminibus cannot entertain any claim for loss of or
damage to items but upon proof of value may make ex gratia payment
not
exceeding in total £10.00 in respect of any one hiring.
If Chalfontsminibus cancels a booking, it shall have no liability to
the Client or to the intended passenger's if it has used its
reasonable endeavours to fulfil the booking and to notify the Client
of
the cancellation
Any claim or complaint shall be notified by the Client-to
Chalfontminibus within one month of the date of the
assignment or if later,
the first date on which the Client became aware of (Or if sooner
should
have been aware of) the matter.
In the event of a cancellation by the client less than 5 hours before
the time booked Chalfontsminibus may at its discretion Charge a
cancellation fee of not less than £25.
Where a booking has been agreed and a vehicle has been despatched and
then either cancelled or the customers have failed to utilise the
service then the whole of the cost of the journey plus any waiting
time
that may have occurred will be due.
All quotes are valid for one month.
Where the actual journey differs from this confirmation then the cost
will be based on the mileage travelled or hourly rate whichever is
the
higher.
Should a passenger feel sick and fail to ask the driver to slop in
time. There is a set charge of £50 to clean and valet the bus.
In the event that a Passenger causes deliberate or malicious damage
to
the vehicle the hirer is responsible for the cost of repairs.
Page 3
Terms & Conditions
Agreed Price, Deposits, Cancellations, Balances and General.
Agreed Price
The Agreed Price is the amount agreed between Chalfontsminibus and
you
The Customer, based on and is limited to the instructions given as
set
out in the Requirements area overleaf. Changes following on from this
booking that you may like to make will be subject to our ability to
accommodate those changes and may be subject to further cost's.
Deposits
All bookings made are confirmed by an advance deposit. The minimum
advance deposit is dependent upon the vehicle required and ranges
from
£30 - £100.
Cancellations
In the event of a cancellation of a confirmed booking by The
Customer,
the deposit paid is non-refundable or 50% of the agreed price is
payable to Chalfontsminibus, whichever is greater. Should The
Customer
cancel within 7 days of the date of travel, The Customer will be
charged 100% of the balance owed which is due within 5 working days.
Balance
All Balances due must be paid in full before requirements commence,
unless stated otherwise overleaf. You may pay in advance by mailing a
cheque for the balance due allowing enough time (minimum 7 days) for
the cheque to be cleared to ensure cleared funds are deposited to our
account prior to the requirements being fulfilled.
Grace Period
Chalfontsminibus will endeavour to be at all pick-up point's in
advance of the time's agreed. However, there may be causes out of our
control that may from time to time prevent us from meeting these
commitments, such as; inclement weather, road traffic accidents, road
resurfacing etc. Therefore you agree to allow a period of up to 30
minutes grace. If a grace period is invoked in whole or part, the
time
of adjusted time's will be made up during or after the period of
hire,
schedules permitting. The Driver will drive at reasonable speeds
keeping within the law, and will use their judgment in relation to
the
prevailing road type and conditions. Chalfontsminibus accepts no
responsibility nor can it be held liable in any way whatsoever for
any
delays howsoever caused.
Damages
Damages and subsequent cost's of repair's of such damage's to the
vehicle hired as used by you The Customer and/or your guests
howsoever
caused is your responsibility. Additionally, in the event that one of
the parties is sick in the vehicle we will charge £50 to £100
depending
on vehicle hired; to make good the vehicle. We will invoice you The
Customer directly and should the additional payment's not be made on
the day or night, it is payable in full within 5 working days.
Alcohol
is not permitted at any time in any of our vehicles, failure to
comply
with this rule will be the journey will be terminated in full and no
refund will be offered.
Overtime
Overtime charges begin immediately following the end of pre-
agreed Chalfontsminibus contract end time as set out overleaf
titled Requirements
End. Under this agreement the overtime rate per hour or part thereof
shall be as that as is noted overleaf titled Vehicle Overtime Rate.
Lost Property
Chalfontsminibus takes every care to keep you The Customer and your
property safe. We cannot, however, under any circumstances take
responsibility for property lost or left or assumed left at any time
in
the vehicle's. Make sure that you check and remove all personal
property - yours and your guest's - from the vehicle's whenever you
are dropped off, including interim drop's. In the event any property
is found by us and returned to the depot it is you, The Customer's
responsibility to recover the said property from us and any costs of
doing so are yours and yours alone.
Breakdown
Chalfontsminibus makes every effort to maintain its vehicle's as
often
and as thoroughly as it possibly can and has therefore made all
reasonable efforts to ensure that the vehicle's are in the best and
most reliable condition and are thereby fit for the purpose of use.
In
such event should a mechanical breakdown occur outside its
control, Chalfontsminibus cannot therefore be held responsible for
mechanical
breakdown nor for the impact that those unforeseen event's might then
or thereafter have. In the event of mechanical failure, due to
circumstances beyond our control if the vehicle requested cannot be
provided either for the first, the final or other interim journeys
booked, we reserve the right to provide substitute vehicle's of equal
or similar standing and capacity.
General
Chalfontsminibus operates a strict 'NO SMOKING' policy within their
vehicle's. Should this condition be ignored the driver is authorized
to terminate the hire agreement immediately and a refund will not be
offered under any circumstances. The driver reserves the right to
refuse the carriage of luggage if in his judgment the volume of
weight
is excessive. Chalfontsminibus will not be held responsible for the
use
or transportation of any illegal substance or articles within their
vehicle's. The hire agreement will be terminated immediately without
refund if The Customer contravenes this condition. The Customer named
overleaf will be held responsible for the conduct of all passengers
in
the vehicle's at all times. Chalfontsminibus reserves the right to
terminate any and all services to unruly or abusive passengers.
Please note these terms and conditions are correct at the time of
going to
press however they are subject to change for a full list of the up-to-
date terms please
contact us and we will be happy to supply a full current print out...